Help Center

Most questions from J-1 workers fall into one of these buckets. Find yours, or reach out directly if you don’t see it here.

Getting started

What documents you need before we can file — usually your W-2(s), passport/visa information, and Form DS-2019.

Refunds

How to check the status of your federal or state refund once your return is filed. See our Tax Refund Tracker for direct links to the official IRS and state tools.

FICA tax

Most J-1 workers don’t owe Social Security or Medicare tax. If your employer withheld it anyway, see our FICA Tax Refund page for how to get it back.

State taxes

Whether you need to file in the state(s) you worked in, in addition to your federal return. See State Tax Return.

Still stuck?

Reach out through our Company page and we’ll point you in the right direction.